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To add a folder to your favourites list, simply right-click your desired folder and press favourite. This will then add the newly favourited folder to the top of your mailbox list under "Favourites"

In Outlook, you can provide access to your full mailbox to someone else within your organisation.

Select 'File' and 'Account Settings'. Then 'Delegate Access' Find the staff member you want to share your mailbox with and double click on their name.

To create a new rule on outlook, you first want to press on manage created rules.

From this point forward, you can create a new rule based on many different categories. Such as move any emails from exampleemail@gmail.com to junk

To access public folders on outlook, simply press on the "..." icon and select folders. After this, you can scroll down the list until you are met with "Public Folders - your email address".

Expanding this will allow you to view all the public folders on your email.

If you are struggling to read emails within outlook you can increase the view size by holding down Ctrl and while holding Ctrl use the mouse scroll wheel to quickly set the zoom percentage.

If you want a more precise method of zoom, open the email you want to read and press the Zoom option. This will allow you to manually pick a percentage or use one of the presets.

One of the more unknown tricks you can do in outlook is forward an email you have received as an attachment. You can do this in a few different ways. One example is saving the email to your computer and attach the email to a brand new email that you are going to send.

Even simpler than that, outlook allows you to click one button that changes the email to an attachment ready for you to enter text into the body of the email.

To send an email from a different email address, you must first have permission to the secondary email. Then, when you have started a new email, go to options and turn on the from option by pressing it.

You will notice a new box has appeared above your standard to: box. Type press on From: and select other email address and type the account you want to send the email from in that dialogue box.

When you open Outlook, the reminders tab will open up showing you all your reminders that are within a certain time of expiration or due date.

Alternatively, you can go to View and select 'Reminders' which will open the reminders window.

You can follow up on an email conversation by either pressing the little icon on the email, the little red flag and by default, this will flag the email for completion by the end of the day. 

Use the follow-up tag on the home tab to specify what day you want to make this email as completed by.

To send an email to multiple people and also hide who you are sending it to, you would use BCC.

This allows you to add multiple people to the email, but not include their names within the To: option. When creating a new email, go to options and select BCC as an option. From there type all the email addresses within the BCC box to hide the names.

When you receive an email, you can reply to the email or forward the email to someone else.

To forward the email, select the item you want to forward and press the 'Forward' icon. You will need to type the email address you want to send the email to.